Can I track my order?

Yes you can track your order

How much time does a product take to deliver?

It will differ according to your location. But you will be intimated about your delivery through an email on your registered email id.

Where do I send the product which I want to return?

We have mentioned our address in the contact section.The address goes as follows:-

Shop no. 3,

Heera Panna Shopping Centre,

Haji Ali, Mumbai,


Pincode – 400026

Is it safe to use Credit Card on Fab-inn?

Yes, it is absolutely safe to use the credit card on Fab-inn. A recent directive from RBI makes it mandatory to have an additional authentication passcode verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for our online shoppers, thus making online shopping at safer.

Do I have COD option on products which are on Sale?

No , Right now we only accept payment through Online, Credit card, Debit card and some digital wallet . You can use rest all modes of payments.

Does your shop ship Internationally and how much does that cost?

No, we not ship internationally. Right now we can only accept order from India. Cost is dependant on weight, see above for shipping cost breakdown.

How do you charge for shipping?

All items are shipped from our India warehouse, and shipping is charged at a flat rate by weight of the package. Larger, heavier items will cost more to ship than smaller, lighter weight items. Grouping items together will lower your per-item costs for shipping. The same applies to India.

How I can I pay for my order ?

We accept payment through Razorpay, which allows you to pay with a credit card, debit card or some payment wallet.

What if I don’t get my refund?

Right now we don’t provide refund for our item because of dairy items. Please check our refund policy by from  here.

Will delivery charge be refunded if I return the product?

No, your delivery charge won’t be refunded.

How to add the product to my list?

You can create a personalised shopping list based on your weekly/monthly needs. At the time of adding a product to your cart, you can click on “My List” button and add the product to your list. This is highly recommended for frequent shoppers, as it results into huge time saving if you want to order same products on a regular basis

How do I look for a particular Product?

There are a number of ways you can search for products:

1. By category: All the products we stock are grouped into categories displayed on the top bar of your page. If you click on the desired category, e.g. ‘Dairy & Bakery’, left panel on your page will display more product groups under that category e.g., Bakery, Milk drinks & many others. After clicking on the product group you’re looking for, you can scroll through the product range displayed on the page to view & add products to your cart.

2. Product search: You can type the product name in the search bar to initiate a keyword search for the product. You’ll find search bar just above the main category bar on top section of the page( (it’s the one with the little magnifying glass symbol)

3. My List: If you have already created ‘My list’, you can simply browse and add a product from your customised list.

4. Search with a list of products: you can type multiple product names (separated by comma or one product per line) in ‘Search with List of Items’ and click on ‘Search Now’.

How do I know if I placed my order correctly?

When you’ve successfully completed an order, you will see an order confirmation page; also a confirmation e-mail will be sent to your registered email id with your order details.

What happens if I don’t have time to finish my order?

In case you are not able to complete your order, the products added to your cart remains in your shopping cart and next time you log in, you will be able to see previously added products. You can add more products to your cart and complete your shopping.

Can I look to my last order history?

If you hold an account on Fab-inn, you can look at your order history. But if you are not an account holder you cannot look into your order history.

Is it safe to enter details on Fab-inn?

we respect your privacy. yes, it is absolutely safe to input your details on Fab-inn. For more information read the privacy policy.

Where can I read the privacy policy on Fab-inn?

You can read all the privacy policy in Privacy policy section.

Where can I read terms and conditions?

You can read terms and condition on Fab-inn in terms & condition section below.

Will I get the same colour of product as it is shown in the photograph?

We try our best to show the same colour of the product. But sometimes due to variations in you monitor screen colour may slightly differ.

How will I get to know about offers?

You can visit offers section of the site. Items which have offers on them are in this section.

How will you ensure the freshness of chilled product & fruits/vegetables?

We ensure hygienic and careful handling of all our products and maintain them in the correct temperature & packaging till they get delivered at your doorstep.

Can return the product bought in a sale?

Unfortunately, we don’t accept return request of a product bought in the sale .

Will my order arrive well packaged?

Yes! Your package will be very well packaged and will be sent with all the necessary care 😉

Can I exchange the same product for the same product?

Yes, you can do so. Please write us at our email id.

Can I return the product if I am not happy?

Yes, you can return. But there are some policies for return. Please carefully read our return policy.

The Item I want is out of stock – When will it be in?

Our stock is updated daily. Please check back frequently for updates on items listed as out of stock.

Can I change my order once it is placed?

You can change only those orders which are not shipped from our end.Generally, it takes 24 hours for product to get shipped from our end.

What if I don’t create an account?

You won’t be able to keep track of your order history and you would always need to input your details on your every order.

Is it necessary to create an account on Fab-inn?

It is not compulsory to create an account on Fab-inn, but creating an account can help you to track your order history.